These pages are a starting template. Please have them reviewed by a solicitor or compliance adviser and fill in the highlighted [placeholders] before publishing.
1. Who we are
UA Estates is a trading name of UA1 Investments LTD, a company registered in England & Wales (company number [00000000]), registered office [address]. We are the data controller for personal data collected through this website and our services.
You can contact us about privacy at info@uaestates.co.uk. Our ICO registration number is [ZA000000].
2. Information we collect
- Contact details — name, email address, phone number and postal address.
- Property information — details of properties you are buying, selling, renting or letting.
- Identity & compliance data — ID documents and proof of address for anti-money laundering (AML) and Right to Rent checks.
- Financial information — proof of funds, mortgage agreement in principle, and referencing information for tenants.
- Technical data — basic information about how you use our website.
3. How we use your information
We use your personal data to:
- respond to enquiries and arrange viewings and valuations;
- market and sell or let your property;
- carry out legally required AML, identity and Right to Rent checks;
- manage tenancies, collect rent and arrange maintenance;
- send you property alerts or updates where you have asked us to.
4. Our legal basis
Under UK GDPR we rely on: contract (to provide services you have asked for), legal obligation (for AML and Right to Rent checks), legitimate interests (to run and improve our business) and consent (for marketing, which you can withdraw at any time).
5. Who we share it with
We only share your data where necessary, for example with buyers', sellers' and landlords' solicitors, mortgage brokers (with your permission), referencing agencies, tenancy deposit schemes, contractors, property portals and our IT and email providers. We never sell your personal data.
Enquiries sent through forms on this website are delivered to us by email using a third-party form service.
6. How long we keep it
We keep personal data only as long as necessary. AML records are kept for at least five years after a transaction completes, as required by law. Tenancy records are generally kept for six years after the tenancy ends.
7. Your rights
You have the right to access, correct, erase or restrict the use of your personal data, to object to processing, and to data portability. To use any of these rights, email us. If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
8. Cookies
This website does not use advertising or tracking cookies. Your browser may store your saved (favourite) properties locally on your device; this information is never sent to us.